Terms and Conditions

Green Star Supplies and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Green Star Supplies, you accept these conditions. Please read them carefully. In addition, when you use any current or future Green Star Supplies service or visit or purchase from any business affiliated with Green Star Supplies, whether or not included in the Green Star Supplies Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

ELECTRONIC COMMUNICATIONS

When you visit greenstarsupplies.com.au or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Green Star Supplies or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Green Star Supplies and protected by international copyright laws. All software used on this site is the property of Green Star Supplies or its software suppliers and protected by international copyright laws.

LICENSE AND SITE ACCESS

Green Star Supplies grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Green Star Supplies. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Green Star Supplies. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Green Star Supplies and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Green Star Supplies name or trademarks without the express written consent of Green Star Supplies. Any unauthorised use terminates the permission or license granted by Green Star Supplies. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Green Star Supplies, so long as the link does not Green Star Supplies logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Green Star Supplies does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Green Star Supplies only with involvement of a parent or guardian. Green Star Supplies and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. Green Star Supplies reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Green Star Supplies and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Green Star Supplies and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Green Star Supplies or its affiliates for all claims resulting from content you supply. Green Star Supplies has the right but not the obligation to monitor and edit or remove any activity or content. Green Star Supplies takes no responsibility and assumes no liability for any content posted by you or any third party.

COPYRIGHT COMPLAINTS

Green Star Supplies and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.

RISK OF LOSS

All items purchased from Green Star Supplies are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Green Star Supplies and its affiliates attempt to be as accurate as possible. However, Green Star Supplies does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Green Star Supplies itself is not as described, your sole remedy is to return it in unused condition.

OTHER BUSINESSES

Parties other than Green Star Supplies and its subsidiaries sell product lines on this site. In addition, we provide may links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their web sites. Green Star Supplies does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY GREEN STAR SUPPLIES ON AN "AS IS" AND "AS AVAILABLE" BASIS. GREEN STAR SUPPLIES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GREEN STAR SUPPLIES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.GREEN STAR SUPPLIES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM GREEN STAR SUPPLIES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GREEN STAR SUPPLIES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting Green Star Supplies, you agree that the laws of Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Green Star Supplies or its affiliates.

DISPUTES

Any dispute relating in any way to your visit to Green Star Supplies or to products you purchase through Green Star Supplies shall be submitted to confidential arbitration in Brisbane, Australia, except that, to the extent you have in any manner violated or threatened to violate Green Satritar Supplies intellectual property rights, Green Star Supplies may seek injunctive or other appropriate relief in any court in Australia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of an independent arbitrator. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, posted on this site. These policies also govern your visit to Green Star Supplies. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

1. Orders & Delivery

All orders placed through this web site are subject to confirmation and acceptance by Green Star Supplies. Green Star Supplies may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. If Green Star Supplies requests payment for increased prices, you may cancel the order by giving notice to Green Star Supplies, which must be received within seven days of the announcement of the increase. Green Star Supplies or its agent will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the goods are not available you will be notified of this by Green Star Supplies as soon as possible. Delivery lead times can vary, but will generally take place within 2 business days from the time of acceptance of your order, should you be located within the greater Brisbane Metropolitan area. Delivery times for locations outside of this area are available upon request. Anyone at the delivery address who receives the goods will be presumed by Green Star Supplies to be authorised to receive the goods. This person will be required to provide their name and to sign in order to take receipt of the goods. If your goods include products in respect of which the law prescribes a minimum age for purchase, you must be over the age of 18 years (or such other minimum age as is prescribed by the law), and you must ensure that a person over that age is available to accept delivery of the goods. Green Star Supplies may refuse to deliver the goods if the person receiving the goods is unable or unwilling to provide evidence of proof of age. If there is no-one at the delivery address or no-one of appropriate age to receive and, if required to, pay for the order, Green Star Supplies may charge you additional delivery fees. Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged. Green Star Supplies reserves the right to restrict sales to retail quantities when supplying resellers and distributors.

2. Prices & Payment

For each online order, you must pay: 1. the applicable price for the relevant goods confirmed by Green Star Supplies; and 2. the delivery and handling fee specified on the web site at that time. Your order and credit card details are safe and secure. All personal and credit card information provided Green Star Supplies is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. At this stage we can only accept payments using the methods stated in the orders & payment section of this website. We are unable to accept COD charges. Payment must be cleared before the goods are dispatched unless you have approved credit facilities with Green Star Supplies.

3. Products

All our products are sent to you in good condition and packaged correctly; we cannot guarantee the condition of the product on arrival. We strongly recommend that you read all necessary product labels, instructions for use and any other relevant material that is provided with the goods prior to their use. Green Star Supplies does not accept any liability or responsibility for outcomes that are the result of misuse of any product. It is the responsibility of the person using each item to ensure that they are following the necessary intructions provided by the manufacturer.

4. Your Account

You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Green Star Supplies in connection with any use (whether authorised or unauthorised) of your user name or password. Green Star Supplies may suspend or cancel your account at any time without prior notice.

5. Images and Graphics

Green Star Supplies aims to include up-to-date images and/or graphics of all of the goods on this web site. Some product lines included in this website do not currently include an image.Should you require additional information about these particular items, please contact our office and we will make an attempt to provide you with photographic shots of the particular item/s in questions to assist you with your purchase order. Please note that where a picture of the goods has been provided that this may differ from the actual goods. We strongly recommend that you read the all labels on the goods carefully before use.

6. Privacy

Green Star Supplies will comply with the Green Star Supplies Privacy Statement. Green Star Supplies will not reveal your personal information to external organizations except for the purposes of fulfilling your order. We value your privacy highly and will always respect and honour your right to have your private information protected at all times.

7. Liability

Any liability of Green Star Supplies in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Green Star Supplies be limited to:

1.     In relation to goods, the replacement of the goods or the supply of equivalent goods; and

2.     In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

8. Changes to Terms

Each order is governed by the terms and conditions current when the order is placed. Green Star Supplies may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

9. Applicable Law

All purchases, and these terms and conditions, are subject to the laws of Queensland, Australia.

Exclusion and limitation of liability

TO THE FULL EXTENT PERMITTED BY LAW WE HEREBY EXCLUDE ALL CONDITIONS AND WARRANTIES NOT EXPRESSLY SET OUT HEREIN. EXCEPT AS SPECIFICALLY SET FORTH IN ELSEWHERE IN THIS AGREEMENT, WE MAKE OR GIVE NO EXPRESS OR IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE, WITH RESPECT TO ANY GOODS OR SERVICES ROVIDEDUNDER OR INCIDENTAL TO THIS AGREEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US, OUR RESELLERS, AGENTS, REPRESENTATIVES OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE EXPRESS WARRANTIES HEREBY GIVEN, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

1.     Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim and provided that you notify us of any such claim within one year of it arising.

2.     In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.

Important note

In the event that this agreement constitutes a supply of goods or services to a consumer as defined in the Trade Practices Act 1974 or any other national, State or Territory legislation (the Acts) nothing contained in this agreement excludes, restricts or modifies any condition, warranty or other obligation in relation to this agreement and the goods and you were to do so is unlawful. To the full extent permitted by law, where the benefit of any such condition, warranty or other obligation is conferred upon you pursuant to any of the Acts, our sole liability for breach of any such condition, warranty or other obligation, including any consequential loss which you may sustain or incur, shall be limited (except as otherwise specifically set forth herein) to:

a. in relation to goods

i. the replacement of the goods or the supply of equivalent goods or payment of the cost of replacing the goods or acquiring equivalent goods; or

ii. the repair of the goods or payment of the cost of having the goods repaired;

b. in relation to services

i. the supplying of the services again; or

ii. the payment of the cost of having the services supplied again as in each case we may elect.

 

Delivery & Shipping

In Brisbane Metro, Gold Coast & Sunshine Coast

  • Fixed price of $7.00 + GST for orders under $100.00 + GST
  • Orders over $100.00 + GST will not incur a delivery charge.
  • Delivery is usually within 2 working days of order acceptance by Green Star Supplies, subject to the availability of stock. Notice for expected delivery timeframes on any items currently out of stock is always provided prior to your order being dispatched.

In Regional Queensland

  • Price On Application.
  • Delivery can be expected within 3 to 5 working days from the time of order acceptance by Green Star Supplies, subject to the availability of stock.

All other areas

  • Customer will be contacted 24 hours after placing order and advised of delivery charge.
  • Deliveries are Monday to Friday excluding public holidays.

 

Returns

  1. Please choose carefully as we do not normally give refunds or exchange items if you simply change your mind or make the wrong purchasing decision.
  2. If goods purchased are faulty please contact us to arrange for the return of item for replacement. Email: sales@greenstarsupplies.com.au or call 1300 00 44 12
  3. If you receive an item and it is not as described you may return item within 7 days of purchase. Once item is received we will assess reason for return and credit if necessary.
  4. Restocking fees for returns may apply - restocking fee charges vary dependant upon the brand and/or product that is being returned. This information is available upon request.
  5. If we have sent you an incorrect item, please contact us to arrange an exchange for the correct items.